Yarns Online Privacy Statement

At Yarns Online your business is important to us and we understand that your privacy is important to you. Please read our privacy statement as it applies to your visit to our store.

The information we collect

We collect personal information that is necessary for our business to operate. The information we collect and hold will depend upon the products and services you request from us and may include:

• Information you provide us when you purchase goods or services. This information will include your name, address and contact details.
• Information gained from communications between us and you.

The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us email we will record your mail address.

How we use your information

We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information:

• To establish and maintain your relationship as our customer
• To provide the products and services you have requested from us
• To answer your inquiry.

If you  receive any communication from Yarns Online which you would not like to receive, please contact us and we will remove your name from our mailing list.

Access to your personal information

If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible. If you wish to have your name removed from our mailing list please contact us.

Security

Yarns Online will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

We will never sell, or pass on your information, to a third party - ever.

Changes to this Privacy Policy

Yarns Online reserve the right to change this privacy policy at any time.  Any changes will be noted on this privacy page.

Contact Us

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us.